Frequently Asked Questions (FAQ)
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Animal Care Hospital.
1. What are the Hospital hours?
Our hospital is open Monday to Friday from 8:00am to 5:00pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.
2. Do I need to have an appointment?
Yes, patients are seen by appointment, but we do see urgent and emergency patients during business hours.
3. What forms of payment do you accept?
Cash, Debit, Mastercard, Visa, Discover, American Express, and Care Credit
4. Can I make payments?
Payment is required at the time of service. We also offer Care Credit as an option for financing.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering is recommended at approximately 4 to 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen and ECG is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is done at the clinic prior to surgery. It tests the organ functions and blood count of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving skin sutures require them to be removed in 12 to 14 days following the surgery. However, many of our procedures are done using absorbable sutures that are "buried" in the skin, requiring no removal.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
No, we do not provide boarding, but we do have some occasional overnight hospitalization.
10. What are your kennels like?
Our dog kennels are all indoor, and exceptionally clean. The cats are housed in kitty condos in a separate area away from the dogs. Blankets and food are provided for our guests.